FAQ

We are able to offer free initial delivery to most zones we service. Some areas harder to deliver like NYC or zones that don’t we don’t do bulk deliveries to like deep Nassau or upstate Catskill in the off season will carry a $75 delivery fee.

If your box spring/foundation is in very good condition, meaning it’s sturdy and has absolutely no sagging, it should work fine. Your mattress warranty remains in place even when using your foundation/ box spring.

Yes. If you have a narrow staircase, we recommend ordering the split queen foundation, which has an additional charge of $50.00 per box. There is absolutely no difference in feel between a regular foundation and a split foundation. Split foundations are made for delivery purposes only.

Absolutely! Delivery includes total set up and placement of your mattress set, including the metal frame.

Our delivery team will wrap up your old mattress so that it is ready for sanitation disposal.

Twin Size Mattress 38″ x 75″
Twin XL Mattress 38″ x 80″
44” x 75”
48” x 75”
Full Size Mattress 54″ x 75″
Queen Size Mattress 60″ x 80″
King Size Mattress 76″ x 80″
California King Size Mattress 72″ x 84″
And every other custom size imaginable, we should be able to assist.

A euro pillow top is the most recent development in pillow top mattresses. Like standard pillow tops, it also consists of extra layers of wadding materials added to the top of the mattress. But, in a euro pillow top design these materials are inserted under the outer cover of the mattress to create a cleaner/neater look instead of it being stitched to the top of the mattress. Because of this advanced design, a euro pillow top should retain its shape for longer than a standard pillow top.

Our mattresses are built to last 10 to 15 years with normal usage.

Our mattresses and foundations are all flame retardant. We use a “NATURAL THISTLE BARRIER”. This is a plant based fiber mesh “Natural Thistle”, made from mainly wood pulp and bonded with a small amount of polyester. This creates a flame retardant barrier without the use of harmful chemicals.

We do “no” off gassing where we manufacture our products. There is a small amount of off gassing done at our suppliers facility where the foam is made. All foams must be stable when they are shipped to our manufacturing partners.

The bed skirt goes over the foundation and under the mattress. Common bed skirts are 16″ high. That means our standard 9″ foundation and a standard 7″ metal frame work well.

Standard published finished sizes of our hand crafted mattresses are estimated when measured from tape to tape in length and width. Actual dimensions may vary in total from standard finished sizes to allow for proper fitting of sheets and linens. Mattress heights may vary slightly due to the pre-compression of raw materials.

The reason is that the top portion of our mattresses are handcrafted, so the cover is pulled and set in place by hand before it is sewn in. Additionally, when the eco-friendly foams that we use are taken out of their sealed bags, they need some time to settle to their final position. Again, this can simply cause a slight variation to the height.

They range from 18 to 30 lbs of pressure….The ILD is the “Internal Load Deflection”…This describes the amount of pressure needed to create a 25% indentation into the foam.